A66 Privacy Policy – Personal Data Security for Malaysian Users
At a66, protecting your privacy is a key promise, not simply a rule we follow. This policy provides a clear, honest overview of our processes for acquiring, holding, using, and safeguarding your personal data as required under Malaysia's Personal Data Protection Act 2010 (PDPA).
Managing Your Personal Data
A66 adheres strictly to Malaysia's PDPA and will never sell members' personal information to third parties
Content
About This Privacy Policy & Coverage
This policy, issued by a66 (“we”, “a66”, or the “Platform”), covers all individuals who access, visit, or are registered members of the a66 platform, available via a66.store and related web pages.
As an online destination for entertainment, A66 offers Live Casino, slots, Sports Betting including the Malaysia Super League, EPL, BWF badminton, poker, plus many other game options for users in Malaysia. To deliver these experiences, we must collect and manage certain kinds of personal data.
We handle your details with care, clarity, and complete adherence to applicable laws, especially the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy outlines the data we collect, its purpose, how we process it, and your rights relating to this information.
Personal Data Categories Collected
A66 only gathers data that is truly necessary for secure and effective service provision. These data types fall into the following categories:
| Data Types | Examples of Data | Required or Voluntary |
|---|---|---|
| Identification Details | Name as per official ID, MyKad or passport, DOB, gender | Required (KYC) |
| Contact Methods | Malaysian contact number, email, full address | Mandatory |
| Payment & Banking Data | Transaction logs, payment providers (TnG, DuitNow, FPX), balance information | Mandatory |
| Platform Interaction Data | Record of played games, betting transactions, results, login history | Automatic |
| Device & Technical Details | IP, device and browser info, operating system, cookie identifiers | Automatic |
| Communication Records | Logs from live chat, support email threads, user feedback, formal complaints | If applicable in your circumstances |
A66 refrains from collecting sensitive personal information, such as your health details, religious affiliations, or political opinions, unless you choose to provide this kind of data in specific cases, for example when requesting self-exclusion for health reasons.
Methods for Collecting Your Personal Information
Personal data is gathered by A66 using three main approaches:
- Direct contributions from you — including actions such as signing up for an account, verifying your identity (KYC), completing forms, communicating with our customer service, or when you choose to offer feedback to a66
- Automatically — our systems automatically collect technical details like your IP address, device, browsing patterns, temporary session cookies, and your interaction history whenever you use the a66 website
- Via trusted third-party sources — limited transaction data may be provided by payment partners like Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX for the purposes of verification and security
All technical data collected in this way is handled through authorised technologies and explained to you in our cookie notice. You are able to manage some of this collection by adjusting your browser preferences, but certain features of a66 may then be affected.
How Your Personal Information Is Utilised
A66 only handles your data for valid reasons you have agreed to, or if the law demands it. Main purposes include:
- Handling your registration and ongoing management of your a66 account
- Conducting identity verification (KYC) as mandated for anti-money laundering requirements and safeguarding against fraud
- Managing your deposits through Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or processing withdrawals
- Delivering access to Live Casino, slots, Sports Betting, and other gaming services you use
- Providing you with information about a66 promotions, bonuses, and deals—when you give consent
- Responding to your queries, feedback, complaints, or requests for support
- Recognising and stopping fraud, money laundering, or any prohibited actions
- Reviewing user behaviour to enhance the a66 service
- Fulfilling requirements under Malaysian law and responding to court instructions
- Enabling responsible gaming measures, including monitoring for behaviours that suggest problem gambling
Sharing & Disclosure of Personal Data
A66 will not sell, hire, or pass your information to external parties for their advertising uses. We only disclose personal data where necessary and justified, as detailed here:
- Payment Solution Partners — transaction details needed for your deposit or withdrawal processes are shared with Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and related FPX providers
- Game Content Providers — gaming suppliers for the a66 site may need to access player IDs and gameplay records to deliver their services properly
- Authorities — relevant authorities, law courts, or enforcement bodies when mandated by Malaysian legislation or court instructions
- Security & Anti-Fraud Services — organisations supporting A66 with fraud prevention and safety measures, required to respect strict confidentiality terms
All third parties that receive data from a66 are required to uphold security and privacy standards no less stringent than those of a66 itself. They are not permitted to use such data for any purpose other than those specified in their agreement with us.
How We Keep Your Data Secure
To shield your personal information from misuse, access by unauthorised persons, loss or accidental exposure, A66 applies comprehensive technical and organisational safeguards:
- Communications between your browser and A66 servers are protected with 256-bit SSL/TLS encryption
- We use robust hashing techniques for storing passwords—no plain text storage occurs
- Two-factor authentication (2FA) is an available option for each member’s account
- 24/7 monitoring system to detect suspicious activity or unauthorised access
- Our network is segmented, and user permissions are managed on a strict need-to-know basis
- Every six months, we arrange independent external reviews of our security processes
- All staff at a66 undergo frequent training on protecting privacy and securing data
- A crisis response plan is in place and tested to guarantee rapid handling if a security event arises
While we take all reasonable measures to protect your data, no security system is 100% foolproof. In the event of a security incident affecting your personal data, a66 will notify you within 72 hours of becoming aware of it, in line with industry best practices.
Use of Cookies & Tracking Tools
On a66, cookies and related technologies are utilised to help us provide a safer, smoother experience, track site traffic, and protect members. We employ several types of these technologies:
- Necessary Cookies — essential for the main features of the a66 site, including session verification, security measures, and platform reliability. Disabling these is not possible.
- Preference Cookies — store your selections such as language, appearance, and other display settings to enhance your individual experience on a66.
- Analytical Cookies — allow us to observe general user behaviour on the a66 platform so we can work to improve your experience. Information is gathered in aggregate and does not identify individuals.
- Marketing Cookies — enable us to present advertisements that better match your interests. You can revoke consent for marketing cookies whenever you wish by adjusting your browser settings.
If you would like to change your cookie settings, go to the "Privacy Settings" in your a66 account or use your browser's controls. Deactivating some cookies could impact certain features, yet main services like gaming and payments will remain operational.
Your Personal Data Rights
Malaysia’s Personal Data Protection Act 2010 gives you important entitlements relating to any personal information that a66 holds. We fully honour and support these rights:
Access Rights
You are entitled to request a copy of your personal data in our possession. We will respond to your request within 14 business days.
Rights to Correct Data
In case any personal details are wrong or no longer current, you may ask for corrections by sending supporting documents.
Right to Have Data Deleted
In certain situations, you can request that we erase your data, bearing in mind our lawful requirements to keep records.
Right to Object to Processing
At any stage, you have the ability to object to us using your data for direct marketing without needing to provide a reason.
Right to Port Data
You may request your data in a structured, commonly used format for the purpose of transferring it to another provider.
Right to Limit Processing
With certain conditions, you can request a66 to pause the processing of your personal data while an issue is under review.
Policy on Data Retention & Removal
A66 keeps your information only as long as it is genuinely required for reasons detailed in this policy or as specified by Malaysian laws.
- Data for active members — maintained throughout your account’s lifetime and for 7 years after it is closed, fulfilling AML guidelines
- Records of financial activity — stored for 7 years to adhere to Malaysia's legislation
- Support chat records — kept for 3 years after your latest contact
- Analytical and technical records — preserved for no more than 24 months
- Accounts dormant for 3 years — will be prepared for deletion after notification is provided to you
When a data retention period ends, a66 will ensure deletion or anonymisation of your personal data by using secure, professional industry standards, preventing any future retrieval.
International Data Processing
In the normal course of a66's operations, your personal data may be processed outside Malaysia for specific purposes such as secure backup storage or processing by international game providers. A66 takes reasonable steps to ensure that any such data transfers are carried out with protections equivalent to those in place in Malaysia.
We protect international data transfers by using measures such as:
- Contracts with foreign data handlers that follow global data protection norms
- Comprehensive reviews of data protection practices before sending personal data abroad
- Application of authorised data transfer methods, including standard contractual provisions.
- Limiting data transfer — only essential information is sent as needed.
Child Privacy & Protection of Minors
A66 has a zero-tolerance policy on access by individuals under the age of 18. Our platform is strictly limited to adult users only. We do not knowingly collect personal data from anyone under 18.
Should it come to our attention that a child's data has been obtained without proper parental or guardian consent, we will promptly erase the data and deactivate the related account. If you suspect a minor has provided information to a66, contact us straight away at privacy@a66.store.
Reach Out to the A66 Data Privacy Officer
The A66 Data Protection Officer ensures our privacy principles are followed and manages all questions from members regarding privacy. For assistance, clarification, or if you wish to exercise your data rights, please use one of the following methods to contact us:
- Data Protection Officer Email: privacy@a66.store (responses provided within 14 business days)
- Live Assistance: Available 24/7 within the a66 platform — select the "Privacy & Personal Data" topic
- Main Support Email: support@a66.store — for general questions related to privacy
If you are not satisfied with the outcome of your privacy enquiry, you can file a complaint with Malaysia’s Personal Data Protection Commissioner under PDPA 2010. Details for contacting this body can be found on the Ministry of Communications Malaysia website.
A66’s 6 Essential Commitments to Privacy for Our Malaysian Community
These fundamental data protection rules are diligently maintained without exception every day
High-Level Encryption
Data related to your personal and financial activity on a66 is secured via 256-bit SSL encryption—the same robust method relied upon by prominent banks like Maybank and CIMB—ensuring your information remains out of reach while transmitted.
Your Data Stays Yours
At no point has A66 sold, traded, or leased members’ personal details to third parties for marketing, nor will we in the future. Your data remains under your control and will only be used as you have agreed.
Consistent With PDPA 2010 Obligations
Our privacy approach at A66 is crafted and reviewed regularly to guarantee ongoing complete alignment with Malaysia’s Personal Data Protection Act 2010. Quarterly check-ups and annual third-party assessments confirm this.
Access & Correction Rights
As part of the a66 community, you are entitled to review your data, request corrections if needed, and ask for deletion where appropriate. Each request is completed within 14 business days.
Manage Cookies & Tracking
You can decide which cookies are permitted. While cookies required for site function remain active, all marketing and analytics cookies may be adjusted any time in your browser settings, with no impact on a66’s essential features.
Transparent Data Retention Practices
A66 retains your personal data only for as long as necessary for the stated purposes or as required by law. Accounts that have been inactive for 3 consecutive years will be processed in accordance with our secure and irreversible data deletion procedure.
Play with Peace of Mind at A66 – Your Privacy Is Guaranteed
Now that you understand how a66 carefully and responsibly safeguards your personal data, register today and enjoy a safe, fair, and entertaining betting experience — with the assurance that your information is consistently safe in accordance with Malaysian law.
1Introduction
Welcome to the Privacy Policy page a66. a66 (the website a66.store, hereinafter referred to as "a66", "we", or "the Platform") deeply respects your privacy and is committed to protecting the personal data you share with us.
This Privacy Policy describes the types of personal information we collect from you as a member or visitor of the a66 platform, how that information is used, who it may be disclosed to, and what security measures we take to ensure your data remains safe at all times.
This document applies to all registered a66 players in Malaysia, as well as any individual who accesses or uses our platform, regardless of how they access it — whether via web browser, mobile app, or any other interface we provide.
Important Note: By registering an account or using any a66 service, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Privacy Policy should be read together with Terms & Conditions a66, which also forms part of your agreement with us.
2Personal Data We Collect
A66 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we may collect:
| Data Category | Sample Information | Required |
|---|---|---|
| Identity Data | Full name, national identity card number (MyKad), date of birth | Mandatory |
| Contact Data | Malaysian mobile phone number, email address, residential address | Mandatory |
| Financial Data | E-wallet account numbers (Touch 'n Go, GrabPay, DuitNow), banking information | For transactions |
| Activity Data | Betting history, game records, deposit & withdrawal transactions | Automatic |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic |
| Communication Data | Live chat transcripts, support emails, feedback | Where applicable |
We only collect data necessary for legitimate purposes and will never request information that is excessive or irrelevant to the services we offer.
3How We Collect Your Data
A66 collects your personal data through several different channels:
- Account Registration: When you register a a66 account, you provide us directly with your name, Malaysian mobile phone number, email address, and password.
- KYC Verification: For Know Your Customer (KYC) and legal compliance purposes, we may request identity documents such as your national identity card or passport.
- Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), or make a withdrawal, our system records the details of that transaction.
- Platform Usage: Technical data such as IP address, device type, pages visited, and usage time is collected automatically via cookies and similar tracking technologies.
- Communications: Your interactions with the a66 customer service via live chat or email may be recorded for training and service improvement purposes.
- Third Parties: In some cases, we may receive your data from payment service providers or third-party identity verification platforms that we use.
4Purposes for Using Personal Data
A66 uses your personal data solely for the following legitimate and stated purposes. We will not use your data for any other purpose without first obtaining your consent:
- Account Management: Creating, maintaining, and managing your a66 account, including the login process and account security.
- Transaction Processing: To process all deposits, withdrawals, and financial transactions you make on our platform, including via Malaysian e-wallets and internet banking.
- Identity Verification (KYC): To verify your identity in compliance with anti-money laundering (AML) and age verification legal requirements.
- Platform Security: Detecting and preventing fraud, account abuse, suspicious activity, and any attempts to disrupt the platform.
- Customer service: Providing technical support, responding to enquiries, and resolving issues you report to the a66 team.
- Service Communications: Sending important notifications regarding your account, transactions, changes to our terms, and security updates.
- Marketing (with consent): To send you promotional information, bonus offers, and the newest a66 updates, only where you have given explicit consent.
- Platform Improvement: Analysing usage patterns to improve the user experience, introduce new features, and enhance the performance of the a66 platform.
- Legal Compliance: To comply with applicable legal obligations, regulations, and court orders.
You may opt out of marketing communications from a66 at any time by contacting our customer service or using the unsubscribe link in any email we send you.
5Data Sharing with Third Parties
A66 does not sell, rent, or disclose your personal data to third parties for commercial purposes without your explicit consent. However, in certain limited circumstances, we may share your data with the following parties:
- Payment Service Providers: Malaysian e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and the banks processing your transactions (Maybank2u, CIMB Clicks, and others) will receive the data necessary to complete those transactions.
- KYC Service Providers: The third-party identity verification platform we use to process verification of your identification documents.
- Game Providers: Live casino and slots game providers operating on the a66 platform may receive the minimum technical data required to run the games.
- Legal Authorities: When required by law, court order, or official request from a Malaysian law enforcement agency.
- Professional Advisors: Lawyers, accountants, or consultants bound by professional confidentiality obligations, where necessary for the conduct of a66's business.
Every third party that receives your data from a66 is bound by a strict data protection agreement and is not permitted to use that data for any purpose other than those specified.
A66 will never sell your personal data to advertisers, data brokers, or any third party for marketing purposes without your explicit consent.
6Data Storage & Security
The security of your personal data is an absolute priority for a66. We implement comprehensive technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Technical Measures:
- 256-bit SSL/TLS encryption for all data transmitted between your browser and a66 servers
- Data-at-rest encryption for all sensitive information stored in our databases
- Safe server infrastructure with multi-layered firewalls and intrusion detection systems
- Two-factor authentication (2FA) available for all member accounts
- Continuous security monitoring 24 hours a day, 7 days a week
Data Retention Period:
- Active account data: Retained for the duration of the active account plus 7 years after account closure (legal requirement)
- Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
- Customer service communication logs: Retained for 3 years
- Anonymised analytics data: Retained for 5 years
While we take every reasonable measure to protect your data, no security system is completely impenetrable. Should a data breach affecting your information occur, a66 will notify you and the relevant authorities within the timeframe required by law.
7Cookie Policy & Tracking Technologies
A66 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure proper functionality, and analyse how the platform is used. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login, session security, core platform functionality | Session / 30 days | |
| Functional Cookies | Saving your preferences (language, display settings) and betting slips | 90 days | |
| Analytics Cookies | Understanding usage patterns, favourite pages, and platform performance | 1 year | |
| Security Cookies | Fraud detection, CSRF protection, device verification | Session |
You can manage your cookie settings through your web browser. Please note, however, that disabling essential cookies may affect the functionality of the a66 platform and prevent you from accessing certain features.
8Your Rights Regarding Personal Data
As a a66 member and as an individual in Malaysia, you have certain rights regarding the personal data we collect and process. A66 is committed to making it straightforward for you to exercise those rights:
To exercise any of the above rights, please contact the a66 team by email at support@a66.store or via our platform's live chat. We will process your request within 30 business days.
Some data deletion requests may not be fully fulfilled due to legal obligations, particularly financial transaction records that must be retained under Malaysian law.
9International Data Transfers
As a globally operating online platform, a66 may process and store your data on servers located outside Malaysia in certain circumstances, such as for backup purposes or when using cloud computing services.
When your data is transferred to another country, a66 ensures that:
- The recipient country provides an adequate level of data protection, or
- An appropriate data protection agreement has been signed with the relevant service provider, or
- Legally recognised data transfer mechanisms are in place
A66 will not transfer your data to any country or party that lacks adequate data protection without your explicit consent.
10Children's Privacy
The a66 platform is exclusively for individuals aged 18 years and above. a66 does not knowingly collect or process personal data from individuals who are underage.
If you believe that someone under the age of 18 has registered a a66 account or submitted their personal data to us, please contact us immediately at support@a66.store. Upon verification, A66 will promptly delete the account and all associated data.
Parents and guardians concerned about children accessing online betting platforms are encouraged to use parental control software on shared devices.
11Links to Third-Party Websites
The a66 platform may contain links or references to third-party websites in certain contexts, such as sports information or news. a66 is not responsible for the privacy practices or content of those third-party websites.
We strongly encourage you to read and understand the privacy policy of any third-party website you visit through links on the a66 platform. The presence of such links does not imply that a66 endorses or vouches for the content or privacy practices of those websites.
This Privacy Policy applies solely to the a66.store platform. Once you leave our domain, this Privacy Policy no longer applies.
12Amendments to the Privacy Policy
A66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt.
- The "Updated" date at the top of this page will be revised to reflect the date of the newest amendment
- For material amendments that affect your rights, a66 will endeavour to notify you via in-platform notifications or an email to your registered address.
- Your continued use of the a66 platform following any amendments constitutes acceptance of the revised Privacy Policy.
- Previous versions of our Privacy Policy are available upon request from our customer service.
We encourage you to review this page periodically to stay informed about how we manage your personal data.
13Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy, the way we handle your personal data, or if you wish to exercise any of your rights, please contact us:
- Privacy Email: support@a66.store (subject line: "Privacy Enquiry")
- Live Chat: Available day and night directly on the a66 platform
We are committed to responding to all privacy-related enquiries within 30 working days from the date your request is received. For urgent matters relating to account security or suspected data breaches, please use Live Chat for a faster response.
A66 values the trust you place in us as a member of this platform. We are committed to managing your personal data in the most responsible, transparent, and safe manner possible.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
How A66 Protects Your Data
Six core data protection principles we put into practice every day to safeguard the privacy of every a66 member.
Your Data Is Safe at a66
We take your privacy and data security seriously. Register now and enjoy Malaysia's safest and most trusted online betting platform.
Contents
- Introduction
- 1. Data We Collect
- 2. How We Use Your Data
- 3. Data Storage & Security
- 4. Sharing Data With Third Parties
- 5. Cookies & Tracking Technologies
- 6. Your Rights as a User
- 7. Cross-Border Data Transfers
- 8. Children's Privacy
- 9. Privacy Policy Updates
- 10. Contact Us
This policy applies to all players and visitors of the a66 platform.
Fast Summary: A66 only collects data that is strictly necessary, protects it with industry-grade encryption, never sells it to anyone, and you may request deletion of your data at any time. Read on below for full details.
Introduction
Welcome to the a66 Privacy Policy. This document explains in detail how the a66 platform ("we", "a66" or "Platform") collects, processes, stores and protects your personal information when you register, browse or use any of the services we offer.
A66 operates with full transparency about our data practices. We believe you have the right to know exactly what happens to your information — not simply wade through a policy packed with hard-to-understand legal jargon. That is why we have written this document in plain language that every one of our players in Malaysia can easily understand.
By registering or using the a66 platform, you agree to the collection and use of information as described in this privacy policy. If you disagree with any part of this policy, please contact our customer service before continuing to use the platform.
1 Data We Collect
A66 collects various types of data depending on how you interact with our platform. Below is a comprehensive overview of the data categories we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC / passport number | Account verification, KYC compliance |
| Contact Information | Mobile phone number, email address, residential address | Account communications, notification delivery |
| Financial Data | Bank account number, bank name, digital wallet details | Deposit and withdrawal processing |
| Platform Activity Data | Gaming history, total wagering amount, session duration | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, general location | Account security, fraud detection |
| Communication Data | Support chat logs, email, complaints | Dispute resolution, support escalation |
We never collect data that is irrelevant or exceeds our stated operational requirements. Data minimisation is a core principle of a66's approach to privacy.
2 How We Use Your Data
Every piece of data we collect is used for a clear and legitimate purpose. Here is how a66 uses your information:
- Account Management: To process registration, verify identity through KYC, manage logins and ensure the security of your account.
- Transaction Processing: To process deposits, withdrawals and all financial activities securely and accurately.
- Service Improvement: To analyse usage patterns and improve the gaming experience, platform speed and overall service quality.
- Security & Fraud Prevention: To detect suspicious activity, prevent unauthorised access and protect the integrity of the platform.
- Service Communications: To send important account-related notifications, security updates and changes to our terms.
- Marketing (with consent): To inform you about promotions, bonuses and new offers — only if you have opted in to receive such communications.
- Legal Compliance: To fulfil regulatory obligations, including reporting to relevant authorities where required by law.
- Responsible Gaming: To monitor gameplay patterns in order to identify players who may need support and offer appropriate responsible gaming tools.
A66 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
3 Data Storage & Security
The security of your personal data is a66's highest priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:
- All data transmitted between your device and a66 servers is safe using 256-bit SSL/TLS encryption — the same standard used by leading banking institutions worldwide.
- Sensitive data such as passwords is stored in bcrypt hashing which cannot be decrypted, meaning even a66 staff cannot view your password.
- A66 data servers are safe by enterprise-grade firewalls, intrusion detection systems (IDS) and continuous vulnerability scanning.
- Access to user data within a66's internal systems is restricted to staff who genuinely require it to perform their duties, and all access is logged for audit purposes.
- We conduct regular penetration testing by independent security specialists to identify and patch any vulnerabilities before they can be exploited.
Your personal data will be retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Following account closure, data will be retained for the period required by applicable law (typically 5–7 years for financial records), after which it will be securely deleted.
While we take all reasonable steps to protect your data, no system is 100% breach-proof. We encourage you to also take personal security measures, such as using a strong and unique password for your a66 account.
4 Data Sharing With Third Parties
A66 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your information with other parties:
- Payment Service Providers: Transaction details required to process your deposits and withdrawals are shared with recognised payment processors to ensure safe handling.
- Technical Service Providers: Selected cloud infrastructure and technical service providers bound by strict confidentiality agreements.
- Regulatory Authorities: When required by Malaysian law or a valid court order, we will disclose the necessary information to the relevant authorities.
- Identity Verification Providers: Recognised third-party KYC services are used to verify your identity documents during the registration process.
All third parties who receive a66 user data are bound by data protection agreements requiring them to safeguard that information to a standard at least equivalent to the a66 privacy policy. We do not permit service providers to use your data for their own purposes.
5 Cookies & Tracking Technologies
The a66 platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions properly and understand how players use our services.
- Essential Cookies: Required for core platform functions such as login authentication and session management. Cannot be disabled without affecting platform usability.
- Performance Cookies: To collect information about how you use the platform (pages visited, time spent, errors encountered) and help us improve our services.
- Functional Cookies: To save your preferences such as language and display settings, providing a more personalised experience.
- Security Cookies: To help us detect and prevent fraudulent activity, suspicious login attempts and other security threats.
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality or user experience of the a66 platform.
6 Your Rights as a User
As a a66 member, you have clear and enforceable rights regarding your personal data. Here is a summary of your key rights:
Right of Access
You may request a copy of all personal data we hold about you at any time.
Right to Rectification
You may request correction of any inaccurate or incomplete information held in our records.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Object
You may object to the use of your data for direct marketing purposes at any time.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing
You may request that we restrict the processing of your data under certain circumstances during an investigation.
To exercise any of the rights above, contact the a66 customer service via live chat within the platform. We are committed to responding to all privacy-related requests within 14 business days.
7 Cross-Border Data Transfers
To ensure the reliability and performance of the a66 platform, some data may be processed or stored on servers located outside Malaysia. Any such data transfers are carried out with adequate safeguards, including:
- Standard data transfer agreements that ensure a level of protection equivalent to Malaysia's data protection laws.
- Use of cloud infrastructure providers compliant with international security standards such as ISO 27001 and SOC 2.
- A data protection impact assessment (DPIA) is conducted before any new data transfer to a new location is implemented.
A66 ensures that wherever your data is stored or processed, it receives a level of protection consistent with our commitments in this Privacy Policy.
8 Children's Privacy
The a66 platform is strictly for players aged 21 and above. We do not intentionally collect or process personal data from individuals below the applicable minimum age requirement.
If we become aware that personal data of a minor has been collected without appropriate knowledge or consent, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact our customer service immediately.
9 Privacy Policy Changes
A66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
- In-platform notifications on a66 the next time you log in.
- Email notification to your registered address at least 14 days before changes take effect.
- Updates take effect on the "Updated" date displayed at the top of this page.
Your continued use of the a66 platform after any changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
10 Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how a66 handles your personal data, our team is ready to assist through the following channels:
- Live Chat: Available day and night directly within the a66 platform for the fastest response.
- Privacy Email: support@a66.store — for privacy-specific inquiries and data rights requests.
- FAQ: Visit the FAQ ours for answers to frequently asked questions about privacy and data security.
We are committed to responding to all privacy-related enquiries within 3 working days and fulfilling data rights requests within 14 working days of the date of receipt.
A66 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant international data protection standards.
Six layers of protection ensuring your privacy is maintained at all times
256-bit SSL Encryption
Every bit of data moving between your device and a66 servers is safe with bank-grade encryption. No third party can intercept or read your communications with our platform.
Integrated KYC Verification
A66's integrated identity verification system ensures that only the rightful account owner can access and manage their account. Our KYC process is safe, efficient, and protects you from identity fraud.
Zero Data Sale Policy
A66 maintains a strict policy — your personal data will never be sold, rented, or traded to any third-party advertiser or marketing company. Your data belongs entirely to you.
day and night Threat Monitoring
A66's automated security system monitors for suspicious activity day and night. Any unauthorized access attempt is detected and blocked immediately before any damage can occur.
Malaysia PDPA Compliance
A66 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are regularly audited to ensure ongoing compliance.
Full Control in Your Hands
Through your a66 account settings and support channels, you have full control over your data — from accessing a copy of your data to requesting complete deletion. Your rights are consistently respected.
Play With Peace of Mind — Your Data Is Safe
You now have a clear picture of how a66 safeguards your privacy and personal data. Join the a66 Malaysia member community and enjoy a safe, fair, and engaging online gaming experience — with the peace of mind that your information is consistently carefully safe.